SentriLock
Open the door to secure real estate access with SentriLock, the official lockbox solution for the National Association of REALTORS®.
Your SentriLock/SentriKey Benefit
SentriLock | SentriKey Access
KWAOR is pleased to provide members with access to the SentriLock electronic lockbox system, an official National Association of REALTORS® (NAR) product, offering secure, reliable property access and real-time showing data.
As a REALTOR®-owned and operated technology solution, SentriLock is designed specifically for the real estate industry, delivering enhanced security, accountability, and ease of use.
Member Benefit: Up to 3 Lockboxes at No Charge
Active KWAOR REALTOR® members may receive up to three (3) SentriLock lockboxes at no cost as part of their membership benefit. This represents substantial value while ensuring your listings are secured with industry-leading technology.
SentriKey® App Required
To operate the lockboxes, members must subscribe to the SentriKey® Real Estate app, which allows you to:
- Access lockboxes directly from your smartphone
- Grant showing access remotely
- View detailed showing logs
- Receive real-time notifications
- Manage one-day codes and agent access
The SentriKey app subscription is $115 per year, billed directly through SentriLock and prorated on a monthly basis for new subscribers.
Showing properties in Rhode Island but not a KWAOR member?
No problem! We offer non-members access to the SentriLock system, which is also available in Connecticut.
- Annual Fee: $115
- Contact: Kathleen Papp
- Phone: 401-885-9300
- Email: kathleen@kwaor.realtor
Streamline your property showings today!
Why SentriLock?
- Secure, encrypted REALTOR®-only access
- NAR-backed technology built for real estate professionals
- Real-time activity tracking and accountability
- No physical keys to manage
- Professional, seamless showing experience for clients
For activation instructions, lockbox pickup details, or SentriKey subscription assistance, please contact the Association office.
What Do KWAOR Members Think Of The SentriLock System?
Watch these quick videos to find out!
FAQs
How do I use the Sentrikey app to open bluetooth lockboxes?
- Log in to the SentriKey™ application.
- Press the ENT button on the lockbox keypad to wake it up.
- Enter Your PIN and Tap Open Lockbox. (If Touch ID is enabled, the app will prompt you to use Touch ID.)
- The lockbox motor will begin turning and the lockbox key compartment will open.
How do I enable agent safety?
- In the SentriKey™ app, tap on the Menu at the top left.
- Select My Settings.
- Tap Agent Safety.
- Tap Enable Agent Safety.
- Read and Accept the Release Agreement.
- When prompted, enter your PIN and tap Accept (if enabled, the Touch ID prompt will appear).
From the Agent Safety settings page, you will need to add an emergency contact. Do this by tapping on the blue plus button next to Safety Notification Contacts. After selecting a contact and tapping Continue, you will receive a confirmation screen.
How do I enable touch ID in the SentriKey app?
Opt In: When you have downloaded or updated to the latest version of our app you will have the opportunity to enable Touch ID/Facial Recognition to use with SentriKey through an Opt In screen.
SentriKey Settings: If you chose not to enable Touch ID through the Opt In screen, you can always enable this feature in the app under My Settings > Enable Touch ID > Tap Enable Touch ID> Tap Continue.
How do I set up showing notifications?
- Login to lb.sentrilock.com.
- On the Main Menu, click on Manage My Account in the upper left.
- The Edit User screen will be displayed.
- Click on Preferences.
- The Edit Preferences screen will be displayed. Go to the Showing Notifications grouping and select your showing notification preference and delivery method preference.
- Click Save Changes at the bottom of the Edit User screen.
What are the benefits of assigning my lockbox?
Please be aware that SentriLock will NEVER call you regarding an unpaid bill or send it to a debt collector. Please DO NOT provide payment information to anyone who calls you directly for that information.
